Prepaid natural gas meters cannotÌýbe forced to change due toÌýa failure in the natural gas meters, saysÌýTurkey's Energy Market Regulatory Authority,ÌýEMRA, officials on Saturday.
"The complaints from consumers and the press about BaskentgazÌýallegedlyÌýbreaking natural gas meters on purpose have been set in motion," officials fromÌýEMRAÌýtold The Anadolu Agency
Control Department of EMRA is reviewing the operations which are contrary to the legislationÌýand EMRA also warned the distribution company, according to the officials.
Officials said that the distribution company cannot charge money because of aÌýprepaid natural gas meterÌýfailure.
In addition to that, the distribution company needs to get permission from the consumers before changingÌýtheir prepaid meters to billing meters.
Officials also said that consumers can change their prepaid meters to billing meters, without paying changing fee and connection fee, the only thing that consumers will pay is the security deposit.
Turkey's Consumer Rights Association released a statement on Thursday, cliaming that theÌýnatural gas distribution company, Baskentgaz, was forcing its customers to change their natural gas meters and then charge customers money for the change.
ByÌýOguzhan OzsoyÌýandÌýHuseyin Erdogan
Anadolu Agency
huseyin.erdoganqaa.com.tr
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